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Warranty
For the first twelve (12) months after the date of purchase
of the Panoram PV Series desktop display (hereinafter referred to as PV Desktop display),
Panoram Technologies, Inc. (hereinafter referred to
as PANORAM) will repair or replace any defective part(s) or
operation without charge for labor or parts.
Return Authorization. Upon receipt of a call from Customer
to PANORAM to report a problem with their PV Series desktop display, and if
the problem cannot be handled by a PANORAM technician by phone
and the technician determines that the problem is one which
requires factory service, PANORAM will issue a Return Merchandise
Authorization Number (hereinafter referred to as RMA#) to
Customer. No PV Series desktop display will be accepted at the PANORAM Repair
Facility (hereinafter referred to as PANORAM Facility) without
a PANORAM issued RMA #.
Shipping. Customer will bear the cost of shipping their PV230
DSK to the designated PANORAM Facility, and be responsible
for that shipment until it has reached the PANORAM Facility
(Customer ships defective unit to PANORAM FOB destination)
Upon repair of the defective unit, PANORAM will bear the
cost of shipping to Customers specified and PANORAM approved
site and be responsible for that shipment until it has reached
Customer's location. (PANORAM ships repaired unit to Customer
FOB Destination) The repaired PV Series desktop display will be shipped to
Customer via standard ground shipping service. If Customer
chooses shipping to be expedited, the repaired PV Series desktop display will
be shipped as per Customer's instructions and the cost of
shipping will be paid directly by the Customer to the shipper.
IMPORTANT NOTE: Any PV Series desktop display unit(s) received by PANORAM
for repair MUST be shipped in it's original packaging or packaging
purchased from PANORAM. ANY PV Series desktop display RECEIVED BY PANORAM
NOT SHIPPED IN IT'S ORIGINAL PACKAGING OR PACKAGING PURCHASED
FROM PANORAM, WILL VOID ALL WARRANTIES.
Length of Time to Repair. After receipt of a PV Series desktop display at
the PANORAM facility, diagnosis and repair will be complete
on a timely basis. It is PANORAM policy to make all best efforts
to diagnose and repair unit(s) so they are ready to ship back
to Customer within an eight (8) business day period which
begins upon signed receipt of the PV Series desktop display at the PANORAM
Facility.
Extended Length of Time to Repair. If the length of time
to repair the PV Series desktop display exceeds an eighteen (18) business
day period, PANORAM will, at it's sole discretion and at no
charge to the Customer, replace the Customer's defective PV230
DSK with another unit.
EXCLUSIONS: This warranty is limited and only covers normal
use. PANORAM does not warrant and is not responsible for:
1. Shipping Damage. Damage resulting from abuse in shipment
of the PV Series desktop display when Customer is responsible for shipment.
All PV Series desktop display's must be received in it's original packaging
or packaging purchased from PANORAM.
2. Environmental Damage. This Warranty does not cover damage
or repairs that are necessary due to floods, winds, fires,
lightning, accidents, corrosive atmosphere, excessive exposure
to water (moisture) or heat, or any other conditions beyond
the control of PANORAM.
3. Serial Number Defacement. This Warranty is void for the
PV Series desktop display if the serial number has been changed, removed,
or defaced.
4. Misuse. This Warranty does not cover repairs that are
necessary due to:
- Incorrect or improper installation or maintenance;
- Voltage conditions, blown fuses, open circuit breakers,
or any other inadequacy or interruption of grounded electrical
service for any reason;
- Abuse, improper servicing, or any other improper operation,
including misadjustment of any control;
- Damage caused by other hardware, software, equipment and
cables or accessories not approved by PANORAM;
- Damage resulting from your failure to back-up your data
or other files;
- Defects in or caused by associated equipment or
- Repair and/or modification of PV Series desktop display performed other
than PANORAM factory authorized personnel.
WARRANTY TRANSFER: Customer may transfer this warranty if
their PV Series desktop display is currently under PANORAM's Standard Warranty.
In this case, proof of purchase or transference of PV Series desktop display
must be submitted to PANORAM in writing.
Customer may not transfer a warranty more than once in a
90 day period.
Customer may transfer any unexpired warranty with the knowledge
that the PANORAM Standard Warranty is subject to change without
notice.
THIS PANORAM STANDARD WARRANTY IS FOR NORTHERN AMERICA ONLY
AND IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. PLEASE
CONTACT PANORAM TECHNOLOGIES DIRECTLY FOR INTERNATIONAL WARRANTY
INFORMATION
TERMS AND CONDITIONS: PRODUCT LIMITED WARRANTY; DISCLAIMER
OF WARRANTIES
1. LIMITED WARRANTY. THE ABOVE STANDARD WARRANTY IS IN LIEU
OF, AND PANORAM DISCLAIMS, ALL OTHER WARRANTIES, INCLUDING
WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
2. DISCLAIMER OF WARRANTIES. THIS LIMITED WARRANTY IS THE
ONLY WARRANTY APPLICABLE TO THE PV Series desktop display. ANY IMPLIED WARRANTY
IS LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD DESCRIBED
IN SECTION 1 OF THE STANDARD WARRANTY ABOVE, BEGINNING ON
THE DATE OF PANORAM'S ORIGINAL SHIPMENT OF THE PRODUCT TO
CUSTOMER. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY
PANORAM, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR
IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY. ANY
AND ALL LIABILITY OF PANORAM, ITS AGENTS, EMPLOYEES AND AFFILIATES
(COLLECTIVELY "PANORAM") UNDER THIS WARRANTY, IS
EXPRESSLY LIMITED TO CUSTOMER'S PURCHASE PRICE OF THE PRODUCT.
CUSTOMER'S SOLE REMEDY AGAINST PANORAM IN ANY DISPUTE UNDER
THIS WARRANTY SHALL BE LIMITED TO THE AMOUNTS YOU HAVE PAID
FOR THE PV Series desktop display UNIT, UPON THE PAYMENT OF WHICH PANORAM
SHALL BE RELEASED FROM AND DISCHARGED OF ALL FURTHER OBLIGATIONS
AND LIABILITY TO CUSTOMER.
IN NO EVENT SHALL PANORAM OR CUSTOMER BE LIABLE TO THE OTHER
FOR SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, INCIDENTAL
OR INDIRECT DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF
ANTICIPATED PROFITS OR REVENUE, ECONOMIC LOSS, LOSS OF BUSINESS
OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE OF
THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL,
COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR
SERVICES, DOWN TIME, CUSTOMER TIME, THE CLAIMS OF THIRD PARTIES,
AND INJURY TO PROPERTY, REGARDLESS OF THE NATURE OF THE CLAIM
OR THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO, BREACH
OF WARRANTY, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE)
OR STRICT LIABILITY, AND EVEN IF THE OTHER PARTY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.
3. EFFECT OF STATE LAW. THIS LIMITED WARRANTY GIVES CUSTOMER
SPECIFIC LEGAL RIGHTS AND CUSTOMER MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS
ON THE DURATION OF IMPLIED WARRANTY OR THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO CUSTOMER.
4. SUGGESTED USE. USE OF THE PV Series desktop display SHOULD ONLY BE IN
ACCORDANCE WITH THE PV Series desktop display MANUAL AND THE RECOMMENDED ERGONOMIC
POSITIONS SET FORTH THEREIN. ANY MISUSE OF THE PV Series desktop display THAT
IS NOT IN ACCORDANCE WITH THE PV Series desktop display MANUAL COULD POTENTIALLY
RESULT IN MUSCLE FATIGUE, CHRONIC SYMPTOMS AND FUNCTIONAL
LIMITATIONS. IF ANY OF THE ABOVE CONDITIONS OCCUR OR PAIN
DEVELOPS, IMMEDIATELY DISCONTINUE USE OF THE PV Series desktop display AND
SEEK A PROFESSIONAL MEDICAL OPINION. PANORAM IS NOT RESPONSIBLE
FOR ANY INJURIES ARISING FROM MISUSES OF THE PV Series desktop display WHICH
ARE NOT IN ACCORDANCE WITH THE PV Series desktop display MANUAL, THE RECOMMENDED
ERGONOMIC POSITIONS SET FORTH THEREIN AND/OR ANY MEDICAL OPINION.
THE LIMITATIONS IN THIS SECTION WILL APPLY NOTWITHSTANDING
THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
THIS PANORAM STANDARD WARRANTY IS SUBJECT TO CHANGE AT ANY
TIME WITHOUT NOTICE
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